Privacy Policy
1. Data Controller
Essiel
Email: geral@essiel.pt
Phone: +351 253 822 543 (national landline call)
Address: Rua Odete Hermenegildo – Pavilhão 1-A
4750-841 Vila Frescaínha (S. Pedro), Barcelos
For any questions related to privacy or the processing of personal data, users may contact us using the details above.
2. Collection of Personal Data
Personal data may be collected when the user:
- Fills out contact forms on the website
- Sends messages via email
- Requests information about services
- Schedules services or contact requests
The collected data may include:
- Name
- Phone number
- Company (when applicable)
- Any information voluntarily provided by the user
3. Purpose of Data Processing
The personal data collected is used to:
- Respond to contact or quotation requests
- Provide information about services
- Manage clients and communications
- Comply with legal obligations
- Improve services and website functionality
The data will not be used for other purposes without the prior consent of the data subject.
4. Data Sharing
Personal data will not be sold, rented, or shared with third parties, except when:
- Necessary to comply with legal obligations
- Required by judicial entities or competent authorities
- Necessary for the provision of contracted services (e.g., technical or IT services), always ensuring confidentiality and data protection
5. Data Retention
Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or as required by law.
6. Data Subject Rights
Under applicable legislation (General Data Protection Regulation – GDPR), users have the right to:
- Access their personal data
- Request correction of their data
- Request deletion of their data
- Restrict the processing of their data
- Object to the processing
- Request data portability
To exercise any of these rights, please send a request to: geral@essiel.pt
The data subject also has the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).
7. Data Security
Appropriate technical and organizational measures are implemented to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
8. Cookies
The website may use cookies to improve browsing experience and website functionality.
Users may configure their browser to refuse cookies, although this may affect some website functionalities.
9. Changes to the Privacy Policy
This Privacy Policy may be updated at any time, and any changes will be published on this page.
Users are advised to review this policy regularly to stay informed about how personal data is protected.